Toots Vintage ("Toots Vintage," "we," "us," or "our") operates tootsvintage.com (the "Site") and our storefronts on Instagram, TikTok, Whatnot, and other platforms (together, our "Services"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using our Services, you agree to the practices described here.

1. Information We Collect
Information you give us directly, such as when you place an order, create an account, sign up for our email list, or contact us:

Name, email address, phone number, shipping and billing address
Order details and purchase history
Payment information — processed directly by our payment processor (Shopify Payments and/or the card networks); we do not store your full card number
Any messages, questions, or content you send us (e.g., via email or social media)
Information collected automatically when you browse the Site:

Device and browser information, IP address, and general location
Pages viewed, items browsed, referring site, and how you interact with the Site
Information collected via cookies and similar tracking technologies (see Section 3)
Information from third parties, such as social platforms (Instagram, TikTok, Facebook/Meta) if you interact with our shop pages there, or from shipping carriers regarding delivery status.

2. How We Use Your Information
Process, fulfill, and ship your orders, and communicate with you about them
Provide customer service and respond to inquiries
Send marketing emails about new drops, restocks, and events (only if you've opted in — you can unsubscribe anytime)
Improve our Site, product selection, and shopping experience
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations (e.g., tax and accounting records)

3. Cookies & Tracking Technologies
Like most e-commerce sites, we use cookies and similar technologies through our e-commerce platform (Shopify) to keep your cart working, remember your preferences, and understand how visitors use the Site. We currently do not run paid advertising or retargeting campaigns; if that changes, we will update this policy to describe any additional tracking used for that purpose. You can control cookies through your browser settings; blocking some cookies may affect how the Site functions.

4. How We Share Information
We do not sell your personal information for money. We share information only as needed to run our business:

Service providers who help us operate — our e-commerce platform (Shopify), payment processing, our email marketing platform (Klaviyo), and shipping carriers (e.g., USPS, UPS)
Social platforms (e.g., Instagram, TikTok) only if you interact with our shop pages there directly
Legal & safety — if required by law, subpoena, or to protect our rights, customers, or the public
Business transfers — if Toots Vintage is ever involved in a merger, acquisition, or sale of assets

5. Data Retention
We keep your information for as long as needed to fulfill the purposes described in this policy — for example, order and tax records are generally kept for several years as required by law. You can ask us to delete your account information at any time (see Section 7).

6. Your Choices & Rights
Marketing emails — unsubscribe anytime using the link at the bottom of any email, or by contacting us
Access, correction, or deletion — you can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us below
California residents — you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion, as described above
Do Not Track — our Site does not currently respond to browser "Do Not Track" signals

7. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

8. Third-Party Links
Our Site and social pages may link to third-party sites (like Instagram, TikTok, or Whatnot). We aren't responsible for the privacy practices of those sites — please review their own privacy policies.

9. Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of our Services after changes means you accept the updated policy.

11. Contact Us
Toots Vintage
Email: info@tootsvintage.com
Website: tootsvintage.com